{"id":82,"date":"2025-07-05T07:34:44","date_gmt":"2025-07-05T10:34:44","guid":{"rendered":"https:\/\/olivastravel.com.br\/?page_id=82"},"modified":"2025-08-08T10:06:49","modified_gmt":"2025-08-08T13:06:49","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/olivastravel.com.br\/?page_id=82","title":{"rendered":"Termos e condi\u00e7\u00f5es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"82\" class=\"elementor elementor-82\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b65f288 e-flex e-con-boxed e-con e-parent\" data-id=\"b65f288\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-636608f elementor-widget elementor-widget-text-editor\" data-id=\"636608f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"396\" data-end=\"446\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4dc.svg\" alt=\"\ud83d\udcdc\"> <strong data-start=\"402\" data-end=\"446\">Termos e Condi\u00e7\u00f5es de Uso | OlivasTravel<\/strong><\/h2>\n<p data-start=\"448\" data-end=\"618\">Ao utilizar o site <strong data-start=\"467\" data-end=\"483\">OlivasTravel<\/strong> e realizar qualquer compra em nossa plataforma, o usu\u00e1rio declara estar ciente e de acordo com os termos e condi\u00e7\u00f5es descritos abaixo.<\/p>\n<hr data-start=\"620\" data-end=\"623\">\n<h3 data-start=\"625\" data-end=\"656\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/2705.svg\" alt=\"\u2705\"> <strong data-start=\"631\" data-end=\"656\">1. Finalidade do Site<\/strong><\/h3>\n<p data-start=\"658\" data-end=\"858\">A OlivasTravel \u00e9 uma plataforma online especializada na <strong data-start=\"714\" data-end=\"787\">intermedia\u00e7\u00e3o de venda de passagens a\u00e9reas nacionais e internacionais<\/strong>, atuando como agente entre o cliente e as companhias a\u00e9reas parceiras.<\/p>\n<hr data-start=\"860\" data-end=\"863\">\n<h3 data-start=\"865\" data-end=\"911\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f6d2.svg\" alt=\"\ud83d\uded2\"> <strong data-start=\"872\" data-end=\"911\">2. Processo de Compra e Confirma\u00e7\u00e3o<\/strong><\/h3>\n<ul data-start=\"913\" data-end=\"1322\">\n<li data-start=\"913\" data-end=\"1322\">\n<p data-start=\"915\" data-end=\"1056\">Ap\u00f3s a confirma\u00e7\u00e3o do pagamento, o comprador <strong data-start=\"960\" data-end=\"999\">receber\u00e1 automaticamente por e-mail<\/strong> todas as informa\u00e7\u00f5es referentes \u00e0 sua compra, incluindo:<\/p>\n<ul data-start=\"1059\" data-end=\"1322\">\n<li data-start=\"1059\" data-end=\"1115\">\n<p data-start=\"1061\" data-end=\"1115\">N\u00famero da reserva ou bilhete eletr\u00f4nico (localizador);<\/p>\n<\/li>\n<li data-start=\"1118\" data-end=\"1161\">\n<p data-start=\"1120\" data-end=\"1161\">Trecho(s), datas e hor\u00e1rios do(s) voo(s);<\/p>\n<\/li>\n<li data-start=\"1164\" data-end=\"1227\">\n<p data-start=\"1166\" data-end=\"1227\">Regras tarif\u00e1rias e pol\u00edtica de reembolso da companhia a\u00e9rea;<\/p>\n<\/li>\n<li data-start=\"1230\" data-end=\"1252\">\n<p data-start=\"1232\" data-end=\"1252\">Dados do passageiro;<\/p>\n<\/li>\n<li data-start=\"1255\" data-end=\"1295\">\n<p data-start=\"1257\" data-end=\"1295\">Valor total pago e forma de pagamento;<\/p>\n<\/li>\n<li data-start=\"1298\" data-end=\"1322\">\n<p data-start=\"1300\" data-end=\"1322\">Contatos para suporte.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1324\" data-end=\"1428\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e9.svg\" alt=\"\ud83d\udce9\"> <strong data-start=\"1327\" data-end=\"1428\">\u00c9 responsabilidade do cliente informar um e-mail v\u00e1lido e acompanhar sua caixa de entrada e spam.<\/strong><\/p>\n<hr data-start=\"1430\" data-end=\"1433\">\n<h3 data-start=\"1435\" data-end=\"1467\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e6.svg\" alt=\"\ud83d\udce6\"> <strong data-start=\"1442\" data-end=\"1467\">3. Emiss\u00e3o do Bilhete<\/strong><\/h3>\n<ul data-start=\"1469\" data-end=\"1834\">\n<li data-start=\"1469\" data-end=\"1577\">\n<p data-start=\"1471\" data-end=\"1577\">A emiss\u00e3o do bilhete ser\u00e1 realizada <strong data-start=\"1507\" data-end=\"1548\">somente ap\u00f3s a aprova\u00e7\u00e3o do pagamento<\/strong> pela institui\u00e7\u00e3o financeira.<\/p>\n<\/li>\n<li data-start=\"1578\" data-end=\"1685\">\n<p data-start=\"1580\" data-end=\"1685\">O prazo m\u00e9dio de emiss\u00e3o \u00e9 de <strong data-start=\"1610\" data-end=\"1632\">at\u00e9 24 horas \u00fateis<\/strong>, salvo em casos de instabilidade da operadora a\u00e9rea.<\/p>\n<\/li>\n<li data-start=\"1686\" data-end=\"1834\">\n<p data-start=\"1688\" data-end=\"1834\">Em situa\u00e7\u00f5es excepcionais (como diverg\u00eancia de dados ou bloqueio da transa\u00e7\u00e3o), o atendimento pode solicitar valida\u00e7\u00e3o adicional antes da emiss\u00e3o.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1836\" data-end=\"1839\">\n<h3 data-start=\"1841\" data-end=\"1874\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4b3.svg\" alt=\"\ud83d\udcb3\"> <strong data-start=\"1848\" data-end=\"1874\">4. Formas de Pagamento<\/strong><\/h3>\n<p data-start=\"1876\" data-end=\"1920\">Oferecemos as seguintes formas de pagamento:<\/p>\n<ul data-start=\"1921\" data-end=\"2057\">\n<li data-start=\"1921\" data-end=\"1966\">\n<p data-start=\"1923\" data-end=\"1966\">Cart\u00e3o de cr\u00e9dito (com ou sem parcelamento)<\/p>\n<\/li>\n<li data-start=\"1967\" data-end=\"1999\">\n<p data-start=\"1969\" data-end=\"1999\">Pix (com compensa\u00e7\u00e3o imediata)<\/p>\n<\/li>\n<li data-start=\"2000\" data-end=\"2057\">\n<p data-start=\"2002\" data-end=\"2057\">Boleto (quando habilitado \u2013 sujeito a prazos banc\u00e1rios)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2059\" data-end=\"2118\"><strong data-start=\"2059\" data-end=\"2118\">A reserva s\u00f3 \u00e9 garantida ap\u00f3s confirma\u00e7\u00e3o do pagamento.<\/strong><\/p>\n<hr data-start=\"2120\" data-end=\"2123\">\n<h3 data-start=\"2125\" data-end=\"2177\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4c5.svg\" alt=\"\ud83d\udcc5\"> <strong data-start=\"2132\" data-end=\"2177\">5. Altera\u00e7\u00f5es, Cancelamentos e Reembolsos<\/strong><\/h3>\n<p data-start=\"2179\" data-end=\"2230\">As regras de <strong data-start=\"2192\" data-end=\"2222\">altera\u00e7\u00f5es e cancelamentos<\/strong> seguem:<\/p>\n<ul data-start=\"2231\" data-end=\"2357\">\n<li data-start=\"2231\" data-end=\"2283\">\n<p data-start=\"2233\" data-end=\"2283\">A pol\u00edtica tarif\u00e1ria da companhia a\u00e9rea escolhida;<\/p>\n<\/li>\n<li data-start=\"2284\" data-end=\"2317\">\n<p data-start=\"2286\" data-end=\"2317\">A <strong data-start=\"2288\" data-end=\"2316\">Resolu\u00e7\u00e3o n\u00ba 400 da ANAC<\/strong>;<\/p>\n<\/li>\n<li data-start=\"2318\" data-end=\"2357\">\n<p data-start=\"2320\" data-end=\"2357\">O <strong data-start=\"2322\" data-end=\"2356\">C\u00f3digo de Defesa do Consumidor<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2359\" data-end=\"2447\">Para mais detalhes, consulte nossa p\u00e1gina <a class=\"\" href=\"#\" rel=\"noopener\" data-start=\"2423\" data-end=\"2446\">Perguntas Frequentes<\/a>.<\/p>\n<hr data-start=\"2449\" data-end=\"2452\">\n<h3 data-start=\"2454\" data-end=\"2501\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f6e1.svg\" alt=\"\ud83d\udee1\ufe0f\"> <strong data-start=\"2462\" data-end=\"2501\">6. Responsabilidade da OlivasTravel<\/strong><\/h3>\n<p data-start=\"2503\" data-end=\"2574\">A OlivasTravel atua como <strong data-start=\"2528\" data-end=\"2546\">intermediadora<\/strong>, n\u00e3o sendo respons\u00e1vel por:<\/p>\n<ul data-start=\"2575\" data-end=\"2793\">\n<li data-start=\"2575\" data-end=\"2647\">\n<p data-start=\"2577\" data-end=\"2647\">Altera\u00e7\u00f5es de hor\u00e1rios e cancelamentos feitos pelas companhias a\u00e9reas;<\/p>\n<\/li>\n<li data-start=\"2648\" data-end=\"2719\">\n<p data-start=\"2650\" data-end=\"2719\">Condi\u00e7\u00f5es clim\u00e1ticas ou operacionais que impe\u00e7am a realiza\u00e7\u00e3o do voo;<\/p>\n<\/li>\n<li data-start=\"2720\" data-end=\"2793\">\n<p data-start=\"2722\" data-end=\"2793\">Documenta\u00e7\u00e3o necess\u00e1ria para embarque (passaporte, visto, vacinas etc.)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2795\" data-end=\"2929\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f50e.svg\" alt=\"\ud83d\udd0e\"> \u00c9 de responsabilidade do passageiro verificar se possui os <strong data-start=\"2857\" data-end=\"2880\">documentos exigidos<\/strong> para embarcar, inclusive em voos internacionais.<\/p>\n<hr data-start=\"2931\" data-end=\"2934\">\n<h3 data-start=\"2936\" data-end=\"2986\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/26a0.svg\" alt=\"\u26a0\ufe0f\"> <strong data-start=\"2943\" data-end=\"2986\">7. Uso do Site e Informa\u00e7\u00f5es Cadastrais<\/strong><\/h3>\n<p data-start=\"2988\" data-end=\"3014\">O cliente se compromete a:<\/p>\n<ul data-start=\"3015\" data-end=\"3159\">\n<li data-start=\"3015\" data-end=\"3094\">\n<p data-start=\"3017\" data-end=\"3094\">Fornecer informa\u00e7\u00f5es ver\u00eddicas, completas e atualizadas no momento da compra;<\/p>\n<\/li>\n<li data-start=\"3095\" data-end=\"3159\">\n<p data-start=\"3097\" data-end=\"3159\">N\u00e3o compartilhar dados de acesso ou usar indevidamente o site.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3161\" data-end=\"3293\">A OlivasTravel <strong data-start=\"3176\" data-end=\"3293\">n\u00e3o se responsabiliza por falhas na presta\u00e7\u00e3o do servi\u00e7o decorrentes de dados incorretos fornecidos pelo cliente.<\/strong><\/p>\n<hr data-start=\"3295\" data-end=\"3298\">\n<h3 data-start=\"3300\" data-end=\"3337\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f510.svg\" alt=\"\ud83d\udd10\"> <strong data-start=\"3307\" data-end=\"3337\">8. Privacidade e Seguran\u00e7a<\/strong><\/h3>\n<p data-start=\"3339\" data-end=\"3558\">As informa\u00e7\u00f5es pessoais e de pagamento dos clientes s\u00e3o protegidas conforme a <strong data-start=\"3417\" data-end=\"3458\">Lei Geral de Prote\u00e7\u00e3o de Dados (LGPD)<\/strong>.<br data-start=\"3459\" data-end=\"3462\">Utilizamos tecnologias de seguran\u00e7a como <strong data-start=\"3503\" data-end=\"3518\">SSL (HTTPS)<\/strong> e <strong data-start=\"3521\" data-end=\"3557\">gateways confi\u00e1veis de pagamento<\/strong>.<\/p>\n<hr data-start=\"3605\" data-end=\"3608\">\n<h3 data-start=\"3610\" data-end=\"3647\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f504.svg\" alt=\"\ud83d\udd04\"> <strong data-start=\"3617\" data-end=\"3647\">9. Atualiza\u00e7\u00f5es dos Termos<\/strong><\/h3>\n<p data-start=\"3649\" data-end=\"3783\">Estes termos podem ser atualizados a qualquer momento, sem aviso pr\u00e9vio. Recomendamos que o usu\u00e1rio revise esta p\u00e1gina periodicamente.<\/p>\n<hr data-start=\"3785\" data-end=\"3788\">\n<h3 data-start=\"3790\" data-end=\"3826\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4de.svg\" alt=\"\ud83d\udcde\"> <strong data-start=\"3797\" data-end=\"3826\">10. Atendimento e Suporte<\/strong><\/h3>\n<p data-start=\"3828\" data-end=\"3925\">Em caso de d\u00favidas ou problemas com sua compra, entre em contato com nossa equipe de atendimento:<\/p>\n<p data-start=\"3927\" data-end=\"4013\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\"> contato<a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3930\" data-end=\"3958\">@olivastravel.com<\/a><br data-start=\"3958\" data-end=\"3961\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4f1.svg\" alt=\"\ud83d\udcf1\"> WhatsApp: (11) 95362-8346<\/p>\n<hr data-start=\"4015\" data-end=\"4018\">\n<blockquote data-start=\"4020\" data-end=\"4147\">\n<p data-start=\"4022\" data-end=\"4147\">Ao finalizar a compra, o usu\u00e1rio declara que leu, compreendeu e aceita integralmente os termos e condi\u00e7\u00f5es aqui apresentados.<\/p>\n<\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Termos e Condi\u00e7\u00f5es de Uso | OlivasTravel Ao utilizar o site OlivasTravel e realizar qualquer compra em nossa plataforma, o usu\u00e1rio declara estar ciente e de acordo com os termos e condi\u00e7\u00f5es descritos abaixo. 1. Finalidade do Site A OlivasTravel \u00e9 uma plataforma online especializada na intermedia\u00e7\u00e3o de venda de passagens a\u00e9reas nacionais e internacionais, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-82","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=\/wp\/v2\/pages\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=82"}],"version-history":[{"count":34,"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=\/wp\/v2\/pages\/82\/revisions"}],"predecessor-version":[{"id":1325,"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=\/wp\/v2\/pages\/82\/revisions\/1325"}],"wp:attachment":[{"href":"https:\/\/olivastravel.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}